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Delivering the Goods

National Procurement has established a logistics infrastructure to simplifying the physical supply chain for NHS Scotland's Health Boards using managed distribution systems capable of achieving substantial economies of scale. We are committed to supplying high quality and cost-effective products to our customers and work with suppliers to ensure on-time delivery from the National Distribution Centre (NDC) at Canderside, Larkhall.

Our logistics services incorporate inbound and outbound supply and warehouse operations supported by customer service and business development. We manage over 9,000 stock lines covering a diverse range of product categories that we supply to healthcare organisations in Scotland.

Inbound Supply

Supply Chain manages the catalogue, awards contracts and agrees commercial pricing for NDC-agreed commodities as well as ensuring maximised product availability by improving supplier performance to deliver benefit and operational efficiencies.

Warehouse Operations

Our Operations team is responsible for the operation of the distribution centre and managing all goods in and goods out of the warehouse. They ensure customer's orders are received, picked and shipped to the local health board delivery points on time and operate over three shifts to meet the requirements of the entire NHSScotland customer base.

Outbound Supply

Operations work closely to improve and plan optimal delivery with our logistics transport provider, DHL Logistics. This allows the organisation to leverage their expertise and focus on revenue growth and operational development.

Customer Service

Our dedicated team manages requests for National Procurement, including contract complaint management and information requests to ensure we deliver a quality service that continually meets customer expectations.

Business Development

Business Development work in partnership with Health Boards to ensure we are delivering the benefits of the National Distribution Centre based on the consolidation of the national supply chain.  This includes revenue growth, product benchmarking and performance management.

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